Supply chain management depends on knowing what you need to know, when you need to know it. That means you need visibility into it from raw material ordering through delivery to the customer. Without that visibility, you cannot track and measure how well the supply chain is performing. Supply Chain Management Supply Chain Management – […]
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Ever thought about a barcoding system? In any business environment it is always a smart move to look for ways to reduce cost in order to keep profits as strong as possible. In tough times many businesses look at reducing things like employee head count, advertising and marketing, but these solutions can sometimes have a […]
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Job Costing – In today’s competitive business environment, companies need an edge to compete, and survive. For many years big corporations have been taking advantage of big data to drive sales and purchasing decisions and determine the profitability of jobs. As more companies have integrated advanced technological solutions into their day-to-day operations, the availability of […]
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There has never been a more important time to project great customer service than today. Customer service with support calls is critical to the growth of any business. Over the years, we have learned a lot about customer service and how to handle support calls. As in the first blog the list is molded by […]
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Have you answered your fair share of customer support calls over the years? If so, you’ve learned a lot about customer service and how important it is to conduct yourself when answering a support call. While the following list is molded by experiences in the enterprise software industry, most of the tips here are applicable […]
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